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Delivery Information

Delivery Information

Shipping Policy

We, TrendsNtrades.com know how important it is to receive your purchased products in the finest condition and also at your expected time, so we use a large network of couriers to deliver your products to you in the quickest time possible.

• For all dress items, the standard shipping duration will be 3-7 business days for all over India.

• For an order of Rs.500 and above, the order will be delivered at your door step free of cost.

• For an order of Rs.499 and less, a shipping charge of Rs.60 will be applicable.

• The whole order amount including shipping charges will be refunded if the order is cancelled, lost or undelivered to your preferred location.

• Shipping charges will not be refunded if you cancel a part of the order.

• Original shipping charges will not be refunded if you return an order delivered to you.

• Any returned item received by us that do not meet our refund and return policy conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

• A notification with the status of return will be sent you within 72 working hours from the date of receiving the item.

• Household, electrical and other items will be delivered only inside Kerala and on specific locations within 7 days. Please refer the chart for the serviceable areas or contact customer care for more details.

• Delivery charges for the household, electrical and other items are free within the serviceable areas

Items Delivery Areas
  •  All Dress items

All over India within 3-7 business days

  • V-Guard Fans, Pumps, inverter, Digital UPS and Battery 

Delivery within 7 business days on all the places for the following distritcs: Trivandrum, Kollam, Pathanamthitta, Alappuzha, Kottayam, Eranakulam, Trissur and Kozhikkod.

Within 7 business days for the selected areas of Idukki, Malappuram, Vayanad, Palakkad and Kasargod (Please check with Customer care for more details)

OBO BETTERMANN Products- SPDs and Lightning protection devices

Water purifiers

All over Kerala within 7 business days

Delivery within 7 business days on all the places for the following districts: Trivandrum, Kollam, Pathanamthitta, Alappuzha, Kottayam, Eranakulam, Trissur and Kozhikkod.

Within 7 business days for the selected areas of Idukki, Malappuram, Vayanad, Palakkad and Kasargod (Please check with Customer care for more details)

Cable support and Routing Please check with customer care for the delivery areas

Cash On Delivery Policy

As per the Cash on Delivery policy:

• A 'Cash on Delivery' order is placed only once verified by TrendsNtrades.com Customer Support via mail/telecom.

• To avail C-o-D Service, all the items in the cart should be applicable for C-o-D.

• Promo Code discounts is not allowed on a C-o-D order.

• C-o-D is applicable on a minimum purchase of Rs. 200 and maximum of Rs. 50,000 only.

• Pin code provided for Cash on Delivery should be in the serviceable area. If not, online order has to be placed.

• You cannot open the box without making the payment at the time of delivery.

• If the product is open, do not accept the order.

• Promo Code for Cash back (if offered) will be generated in 3-4 weeks post receiving the payment made at the time of delivery. This could be done only, when the payment receipt is confirmed.

• No credit/debit cards are accepted in Cash on Delivery.

Using Cash Back & Promo Codes/Coupons

• Cash back Promo Code may not be applicable for all the products on the website.

• Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.

• Two offers cannot be clubbed together using the Promo Code.

• TrendsNtrades.com reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes).

• Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at Trendsntrades.com. This means, if Promo Code is used in an offer, Cash back cannot be generated.

• Cash back amount is subject to change at the sole discretion Trendsntrades.com.

EMI Policy

• EMI is not applicable now and will be introduced later on a minimum purchase of Rs. 5000.

Images & Representations of Products/Services

• Product Images and colors are indicative in nature

• Actual Product may differ from the image. Please refer the product specification for the product

For Queries/Comments

Send us your questions or comments to info@trendsntrades.com.